Windu Bumi
User Experience Research & Strategy Lead | Multi-System Workflow Design & Governance
Hi, I'm Windu.
I'm a UX researcher and strategist with 15+ years simplifying complex enterprise workflows, specializing in omnichannel ecosystems, information architecture, and journey mapping.
I align product, engineering, and business goals. Using behavioral insights and design governance, I translate deep-rooted backend logic into seamless, modern experiences—prioritizing accessibility and error prevention before a single pixel is moved.
My Stories
Role: User Experience Design Lead
Company: Neogen Corp
Role: Senior Information Architect
Company: Alight Solutions
Role: Lead Product Designer
Company: Walgreens Pharmacy
Leading the unification of diverse product suites. I established a centralized governance model that evolved established architectures, improving delivery speed by 20% and ensuring cross-team alignment at scale.
Modernizing a 25-year-old legacy ecosystem for 267M users. I deconstructed complex, deep-rooted workflows to re-architect the platform’s information strategy, reducing operational friction and support ticket volume by 30%.
Applying systems thinking to critical pharmacy workflows. I transformed non-linear inventory processes into streamlined, error-resistant service flows, resulting in a 30% reduction in fulfillment time.